Advanced Management

I recently completed a court as part of the curriculum the company has for managers. I was very skeptical at first because I have not learned much about actually managing people or time with previous courses and or books. Most concepts are great on paper or being presented, but putting the into practice is a totally different story. I was amazed when in preparation for the course I had to take two very different tests that measure aspects of how I manage people and how I resolve conflict.

These were not very simple tests either, they combined personality tracking with all kind of observation and conflict resolution skills. I was surprised about many of the things the tests scores revealed because I thought I had a good handle on my self evaluation when it came to managing styles, but I will discuss those in detail some other time. What I want to discuss today is how excellent was not just the course but the instructor.

I have always admired people that can stand in front of a room and command attention. I believe that being a teacher is one of the most undervalued professions in our society. The ratio of pay for teachers is just dismal for the value of the job that they perform in our communities. I always have it in the back of my head that someday I want to be a teacher or instructor of some type. I have enjoyed every single opportunity I have had to do public speaking or even just corporate or technical training I delivered.

The instructor was not just a good public speaker, she was also the course designer. I had never thought about how much work goes into putting together a good seminar, but little by little I saw she wasted no time trying to use the time to fill us up with not just information but tools we could actually use. This one was specially challenging when it came to time because as managers time is scarce. It was great that most of the busy work, like doing the surveys, was done before we even arrived at the class.

The topics covered ranged from conflict resolution to actual interviewing skills. The amount of information that we received in a very short period of time was amazing, and I am happy to report that I have retained most of it if not all. I wish some of the people that I had interviewed with in the past had attended this course.

The way that she was able to reveal only very little about herself, while at the same time sharing life experiences was amazing. Even more amazing was that she is a complete introvert, yet able to talk for long periods at a time keeping people interested that had blackberries making noises the while time.

I am sure everyone that uses the net is tired of personality tests, but the instructor actually believed on them. She encouraged us to use the Myers-Briggs Type Indicator along with the other tools to help teams work together. She also believed that people should be aware of other people’s personality types because it would help greatly with their interaction.

She also addressed the question of leadership and if it is innate or taught. While she did not give a conclusion, she did make it more clear that some people are simply not cut out for it. While vision is a great thing, being able to connect with people and share that vision is sometimes more important.

I am not sure if I will eventually be a corporate trainer or even become a teacher. If I do, I would like to be able to be as good with a subject as she was.

2 Responses to Advanced Management

  1. Glad you got so much out of it man. Most corporate trainers are automatons, they just regurgitate info. But a good trainer/teacher can elevate the most basic material into something you can use.

    Some other quick points.
    - It’s criminal how poorly we treat/pay teachers
    - Personal introversion does not preclude an extroverted public persona
    - I think the basic ability to be a leader (as opposed to simply a manager) is something one is born with. It may grow slowly on it’s own, require coaxing and training, or emerge full blown in response to a crisis event.

    That’s all I got, later man.

  2. I absolutely loved teaching. Loved it! It felt really good to share knowledge of my expertise with others and help them improve their own abilities in that area, especially when they didn’t think they had those abilities. Grading papers, though? I didn’t like that so much. :-)

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