Comments on: Food vs Service

By: meesha.v

meesha.v — Thu, 13 Aug 2009 15:38:46 +0000

I am glad there are no pictures of me (at least above the waist) in wide circulation.

By: logtar

logtar — Thu, 13 Aug 2009 15:25:23 +0000

I bring the specific example to set up my frame of mind when making the statement. That is what initiated the thought in my head and it opens the rest of the topic for discussion… many totally ignored my example and just inputted their own experience. The tittle would be (I am not f*ing going to X) if I wanted to just trash the place… I am still leaning towards just finding somewhere else to get that type of food, or making it myself.

I don’t think I have any clout as a foodie or in general to make any business listen, plus last time I did that (http://blog.logtar.com/2005/12/17/infamous-los-cuatro-amigos-saga/) my picture was posted in a freaking restaurant like a wanted poster, lol so no thanks.

By: Chimpo

Chimpo — Thu, 13 Aug 2009 14:29:38 +0000

I don’t get the point of launching into a specific example if you just want someone’s thoughts on a general idea. Plus, the easy argument is that he has more incentive to provide good service to new customers in order to convert them into repeat business. Especially when providing you with what you feel is inadequate service will not result in them being actually called out.

By: logtar

logtar — Thu, 13 Aug 2009 14:03:19 +0000

Chimpo,

The service is not horrible, I just have higher expectations because of my constant patronage of the place. Also the food is excellent and somebody just going there once in a while might think nothing of the service or even care that the owner can be d-bag.

If I hated the food I would name it, but in reality I think most people will have adequate service. Just wanted to see people’s thoughts, not necessarily make a PSA.

By: Well Hell Michelle

Well Hell Michelle — Thu, 13 Aug 2009 12:34:23 +0000

If the food is good, I’ll let some bad service slide. If Eric and I know bad service is typical at a place, we have fun with it. Like “Let’s go see that crabby guy at Minsky’s on 39th. I wonder how many times he will cuss while we’re there?”

By: Xavier Onassis

Xavier Onassis — Thu, 13 Aug 2009 04:54:18 +0000

Waiters are like drummers. The best ones aren’t flashy or showey, they are just there, doing there job.

They don’t sit down at your table like they know you to take your order, they don’t ask you how everything is when you have just taken a bite of your sandwich, they don’t share unwanted and uninteresting details about their life, they don’t pretend to be yer buddy.

But when your drink gets low, a new one appears without you having to post your empty glass at the outside edge like a beacon or wave your arms at anyone who vaguely appears to be a restaurant employee.

When you appear to have finished most of your meal, they bring a check and say “pay me when you’re ready”. They don’t avoid eye contact for 10 minutes after you are finished or ask if you “left room for dessert”.

Like a band needs a good drummer, a diner needs a good waiter. But they should be nearly undetectable.

A light touch.

By: Chimpo

Chimpo — Thu, 13 Aug 2009 04:09:33 +0000

You don’t need to reveal it since I already did. But you’re doing your readers a disservice by making a post like this and withholding the actual name. If it’s that bad, why would you want to subject your friends to the same thing?

By: Trumwill

Trumwill — Wed, 12 Aug 2009 16:04:32 +0000

There is a little gyro stand near where I live. Over and over again, they charge me in excess of the posted prices. I point out the price of the sign and they tell me that the prices have changed and they just haven’t updated the sign yet. Then, when they updated the sign, they immediately started the same routine with the unstated price going up the same amount.

But the gyros are good and the unstated price is still worth it sometimes.

By: logtar

logtar — Wed, 12 Aug 2009 15:54:20 +0000

Not going to reveal the name of the place, and Meesha, if you pay with a credit card, some places will read your name back to you. I actually like when people do that… it gives me the false sense of security.

By: meesha.v

meesha.v — Wed, 12 Aug 2009 15:48:31 +0000

I don’t eat out enough to give places 2-3 chances. But Chimpo is right,names should be revealed, on the other hand no restaurant should know my last name, that would be the sign that I go there way more than I should.

By: Chimpo

Chimpo — Wed, 12 Aug 2009 15:24:49 +0000

Don’t care. Good service makes me go back to a place more often, but service like what you described is not something I would stop going someplace for. Frankly, I would prefer as little interaction as possible at most places as long as I can get the food the way I want it.

Tainted food or over-charging would make me stop. Also, if you’re going to write something like this, you should say who it is. I’m guessing Maui Express.

By: Average Jane

Average Jane — Wed, 12 Aug 2009 15:01:42 +0000

Service is a huge consideration for me.

My husband and I were recently overjoyed to find out where our favorite waiter from years ago is now working. Now we’ll say to each other, “Should we go have barbecue and see Ameed?”

One of the reasons we go to Blue Koi (besides the delicious food) is that Mindy comes over and hugs both of us every time she sees us.

Bad service and bad food are both deal-breakers.