Comments on: Car Salesmen at the stealer http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/ A Road Without Obstacles Leads Nowhere. Wed, 08 Feb 2012 21:20:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Greg McLarty http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/comment-page-1/#comment-363459 Greg McLarty Wed, 17 Feb 2010 16:28:30 +0000 http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/#comment-363459 I am a car salesman and pride myself in customer service. I have been working for two years to try and change to image of carsales in general. Every customer I have sold has been completely satisfied and I have received many referrals because of my non pushy relaxed atmosphere. Yes we do work entirely on commission. But I have come to realize if my customers are not happy I will burn out in this business. Repeat and referral customers is what keeps me going. If someone buys a car from me and I can't sell them their next vehicle or their family or friend I have failed them! I am a car salesman and pride myself in customer service. I have been working for two years to try and change to image of carsales in general. Every customer I have sold has been completely satisfied and I have received many referrals because of my non pushy relaxed atmosphere. Yes we do work entirely on commission. But I have come to realize if my customers are not happy I will burn out in this business. Repeat and referral customers is what keeps me going. If someone buys a car from me and I can’t sell them their next vehicle or their family or friend I have failed them!

]]> By: dmarks http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/comment-page-1/#comment-356631 dmarks Wed, 30 Jan 2008 11:56:01 +0000 http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/#comment-356631 I think it is the commission situation that can encourage them to be the most evil. I think it is the commission situation that can encourage them to be the most evil.

]]> By: Eric http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/comment-page-1/#comment-356628 Eric Wed, 30 Jan 2008 07:00:49 +0000 http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/#comment-356628 Man, I've said it for years now. Car Sales men are at the bottom-feeders of the white collar world. Here's how it looks: AOL Phone Support Gloveless Proctologist Port-a-poty Cleaner XXX Theater Mop Boy ...Car Salesman Man, I’ve said it for years now. Car Sales men are at the bottom-feeders of the white collar world.

Here’s how it looks:

AOL Phone Support
Gloveless Proctologist
Port-a-poty Cleaner
XXX Theater Mop Boy
…Car Salesman

]]> By: Spyder http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/comment-page-1/#comment-356620 Spyder Tue, 29 Jan 2008 20:08:20 +0000 http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/#comment-356620 Carmax! Carmax!

]]> By: Mike Piatek-Jimenez http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/comment-page-1/#comment-356618 Mike Piatek-Jimenez Tue, 29 Jan 2008 18:37:58 +0000 http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/#comment-356618 I miss the car dealer in Tucson where I bought my Mazda 6. Before going there, I went to a lot of different dealers test-driving cars, and all of the sales people were pushy and annoying. Then I went to the Mazda dealer to try out the then-new 6. The salesperson I delt with was amazing. He just answered any questions I had, and the test drive was awesome. When we first got in the car, he pointed a few things out, and then finished by saying, "drive it whereever you want, and let me know if you have any questions." And that was it...I test drove it for around 15-30 minutes, mostly just talking to Katrina. The few times a question did come up, he answered it very knowledgably, and then stepped away from the conversation. The buying process was made easy, they didn't have a problem ordering a car with the exact options I wanted, and there was no fuss. Every time I took the car in for service after that, the sales guy always came over to say hello and ask how things were going. It was really an awesome experience, and unfortunately I haven't found any dealers here in Michigan that come anywhere close to that level of service. I miss the car dealer in Tucson where I bought my Mazda 6. Before going there, I went to a lot of different dealers test-driving cars, and all of the sales people were pushy and annoying.

Then I went to the Mazda dealer to try out the then-new 6. The salesperson I delt with was amazing. He just answered any questions I had, and the test drive was awesome. When we first got in the car, he pointed a few things out, and then finished by saying, “drive it whereever you want, and let me know if you have any questions.” And that was it…I test drove it for around 15-30 minutes, mostly just talking to Katrina. The few times a question did come up, he answered it very knowledgably, and then stepped away from the conversation. The buying process was made easy, they didn’t have a problem ordering a car with the exact options I wanted, and there was no fuss.

Every time I took the car in for service after that, the sales guy always came over to say hello and ask how things were going. It was really an awesome experience, and unfortunately I haven’t found any dealers here in Michigan that come anywhere close to that level of service.

]]> By: Mark M http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/comment-page-1/#comment-356617 Mark M Tue, 29 Jan 2008 17:23:05 +0000 http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/#comment-356617 I feel your pain man. One of the greatest hatreds I have is to buy a car because of all the horrible experiences I've had at dealerships. My joke has always been that I eliminate a dealership I will buy from every time I buy a vehicle! The first car I bought, did not have a spare tire that actually fit that car (I found that out while trying to change the first flat tire I ever had). The second car I bought had a few plastic parts missing and no floormats and the salesman told me they would throw them in but when I went to pick the car up they totally denied ever saying they would do that. Joy. I feel your pain man. One of the greatest hatreds I have is to buy a car because of all the horrible experiences I’ve had at dealerships. My joke has always been that I eliminate a dealership I will buy from every time I buy a vehicle! The first car I bought, did not have a spare tire that actually fit that car (I found that out while trying to change the first flat tire I ever had). The second car I bought had a few plastic parts missing and no floormats and the salesman told me they would throw them in but when I went to pick the car up they totally denied ever saying they would do that. Joy.

]]> By: Burrowowl http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/comment-page-1/#comment-356609 Burrowowl Tue, 29 Jan 2008 06:49:50 +0000 http://blog.logtar.com/2008/01/28/car-salesmen-at-the-stealer/#comment-356609 I've always felt that it's important to remember that when you're dealing with a car salesman, you're dealing with somebody that is motivated almost entirely by his commission. Anything that leads to a commission will spark his interest. I've found that expressing some interest in the particulars of the next year's model can get some car salesmen thinking they're dealing with a possible repeat customer. Of course, I'm generally interested in finding some reading material, so this isn't entirely duplicitous on my part. They have an angle, so be aware of it and use it. As for the salesmen at your dealership, it sounds like their boss needs a new crew; they're losing him money. Until they've got you locked in with those signatures, they need to keep dancing. Oh yeah, and always remember that bankers are thieves. There wouldn't be a "mortgage crisis" going on right now if more people kept that in mind. I’ve always felt that it’s important to remember that when you’re dealing with a car salesman, you’re dealing with somebody that is motivated almost entirely by his commission. Anything that leads to a commission will spark his interest. I’ve found that expressing some interest in the particulars of the next year’s model can get some car salesmen thinking they’re dealing with a possible repeat customer. Of course, I’m generally interested in finding some reading material, so this isn’t entirely duplicitous on my part. They have an angle, so be aware of it and use it.

As for the salesmen at your dealership, it sounds like their boss needs a new crew; they’re losing him money. Until they’ve got you locked in with those signatures, they need to keep dancing.

Oh yeah, and always remember that bankers are thieves. There wouldn’t be a “mortgage crisis” going on right now if more people kept that in mind.

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